Please kindly note that if the luggage exceeds the specified size or weight limits, it cannot be shipped.

If the number of items to be shipped is more than originally scheduled, we may not be able to accept the shipment, so we would greatly appreciate it if you could confirm the number of items in advance.

Additionally, depending on the regulations of the originating hotel, extra charges may apply. Thank you very much for your kind understanding.

※No single side of a suitcase should exceed 170 cm. If the parcel cannot be placed upside down, due to transportation conditions, no single side can exceed 100 cm.

※It is not necessary to have any special packaging or cover.